(Source: OTRS AG) September 15, 2015 - OTRS, the world's leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourth beta release of OTRS 5. Release Details Release name: OTRS 5 beta 4 Release type: beta Release date: September 15, 2015 Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions. What's New Updated translations, thanks to all translators. Improved modernized input fields to ignore accents when searching (thanks to Dusan Vuckovic). This will find México when you just search for Mexico. Improved otrs.Daemon.pl PID detection mechanism. Added the new time scale...
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